By using the Shebak app, you agree to the following terms regarding the collection, use, and protection of your data:
1. Data Collection:
- We collect basic registration data, including: full name, phone number, email address, national ID image, driver’s license image, and vehicle registration image.
- We collect activity data within the app, including: posted ads, trip searches, and interactions with other users.
- For buses only, we may collect the payment number or transaction ID from the payment provider. We do not store your card details on our servers.
- We may use analytics tools (such as Google Analytics or Firebase) to collect anonymous usage data to improve the service.
2. Use of Data:
- To operate and improve the service.
- To verify the eligibility of drivers and companies posting ads.
- To personalize the user experience within the app.
- To contact you with important notifications or updates.
3. Data Sharing:
- With the payment provider, only when a payment is made.
- With licensed bus companies when booking seats.
- With government authorities when legally required or for compliance purposes.
4. Data Protection:
- We use modern encryption and security technologies to ensure the confidentiality of your data.
- Access to your data is restricted to a small, trusted administrative team.
- Your data may be stored on servers outside Jordan (such as Google Firebase servers), while ensuring appropriate security measures are in place.
5. Data Retention:
- We retain user data as long as the account is active and delete it upon user request or account termination.
6. Your Rights:
- You have the right to request a copy of your data.
- You have the right to request permanent deletion of your data by contacting customer support.
7. Age Requirement:
- Anyone can use the app as a passenger, but drivers and advertisers must be 18 years old or older.
8. Consent:
- By using the app, you acknowledge that you have read and understood this policy and agree to all its terms.